Ohio Broker Direct, LLC
Privacy, Security, Telemarketing & Do not Call Policy
Our Privacy Policy
If
you have any questions or concerns regarding this statement, please contact us
at 614.989.7215 or email Joan@ohiobrokerdirect.com
Ohio
Broker Direct, LLC understands and values the privacy of our consumers;
therefore we do not collect information from our Web site visitors.
Use
of IP Address
Your IP address is a unique number used to identify your specific computer on a
public network however Ohio Broker Direct, LLC understands and values the
privacy of our consumers; therefore we do not collect information from our Web
site visitors.
Use
of Cookies
Web sites may use “cookies” to track the online behavior of our Web site
visitors. Cookies are small amounts of data that the visitor retains on their
computer. This process allows the visitor to go back to saved information from a
previous visit. Cookies make web surfing easier for you by saving your
preferences. Cookies do not tell personal identifying information unless you
have chosen to provide it. To ensure your privacy you may wish to access the
cookie menu via your tool bar and delete cookies after visiting websites.
You
have the option of disabling your cookies via your browser preferences.
As a visitor of Ohiobrokerdirect.com you should be aware that when you
click on links that take you to a third-party Web site, you will be subject to
their respective privacy policy. Ohio Broker Direct, LLC respects the privacy of
all visitors to Ohiobrokerdirect.com but cannot be responsible for the actions
of third parties. It is important to read and understand the privacy policy of
any Web site you may visit.
Your acceptance of these terms: By using this site, you signify your agreement to Ohio Broker Direct, LLC Privacy Policy. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DO NOT USE THIS SITE. Your continued use of Ohiobrokerdirect.com will mean you accept those changes.
Security
The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than The Westerville Symphony. Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:
Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the Ohio Broker Direct, LLC site. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.
Our Telemarketing & Do Not Call Policy
Ohio
Broker Direct, LLC understands our clients’ need for privacy. In an effort to
protect them, the following is a list of strict guidelines
. If you have any questions about this policy, please contact Joan Elflein @
614.989.7215 or Joan@Ohiobrokerdirect.com
COMPLIANCE
Ohio
Broker Direct, LLC, its broker and / or agents comply with Federal, state and
local laws, statutes, ordinances, rules and regulations applicable to telephone
calls made to consumers to market goods or services. In particular, Ohio Broker
Direct, LLC its Broker and / or agents are encouraged to familiarize themselves
with the Federal Trade Commission’s (FTC) Telemarketing Sales Rule and the
National Do-Not-Call Registry by visiting the FTC's Web site.
NATIONAL
DO NO
The FTC's National Do Not Call Registry maintains a list of telephone numbers
that have been subscribed to the Do Not Call Registry. This information
has been made available to ensure businesses, including but not limited to, the
real estate industry to enable compliance with the law.
TELEMARKETING
COLD CALLS
Before placing a "cold call" to a prospective new client's residence,
Ohio Broker Direct's broker and/or agents are required to check the phone number
on the Do Not Call Registry and in the company's no-call list. If the
consumers telephone number appears on either of those lists, the agent must not
place the call. If the consumer's number is not on either list, the agent may
pursue the call. Despite the fact the telephone number is not on the
No-Call Lists, if the consumer states he/she thought his/her number WAS on the
list, the broker and or agent should apologize and terminate the call.
Should the number not appear on the National Registry and the consumer request
not to be contacted - Ohio Broker Direct will maintain the information in the
company records so as to honor such request.
ESTABLISHED
BUSINESS RELATIONSHIP EXEMPTIONS
Under the "established business relationship" exemptions, even
if the client's telephone number is one the National Do Not Call Registry, a
telemarketing call may be made to the consumer with whom Ohio Broker Direct, LLC
broker and/or agents has had an established business relationship for up to 18
months after the end of the transaction. If a consumer makes an inquiry to
an Ohio Broker Direct broker and/or agents, a telemarketing call may be made for
up to three months after the consumer makes the inquiry, even if the consumer's
telephone number is on the National Do Not Call Registry.
EXPIRED
LISTINGS OF OTHER BROKERS
Ohio Broker Direct, LLC broker and/or agents are not permitted to call any
person whose property is listed with another broker, but has expired, without
first checking the National Do Not Call Registry and the Company No-Call list
first. If the consumer's telephone number appears on either list, that
person may not be called. If the consumer's number is not on either list,
the agent may pursue the call. Despite the fact that the number is not on
either list, if the consumer states he/she thought his/her number was one the
list, the agent should apologize and terminate the call followed by adding the
consumer's name to the company no-call list.
EXPIRED
LISTINGS OF Ohio Broker Direct's broker and/or agents
An Ohio Broker Direct broker and/or agent may call a person who, within the
previous 18 months, had listed his/her property with Ohio Broker Direct, LLC.
However, if that person has requested that Ohio Broker Direct, LLC not contact
them and they are on the company do not call list, they may not be contacted.
FOR
Ohio Broker Direct, LLC broker and/or agents may contact a FSBO by telephone on
behalf of a buyer client with whom the agent is working, if that client is
interested in viewing and possibly purchasing the property. If the buyer
sees the property and is not interested in pursuing a purchase, but the broker
and/or agent would like to list the property for sale, the agent must first
determine whether the seller's telephone number is on the National Do Not Call
Registry or on the company do not call list. If the seller is not on
either list, the agent may solicit the listing by phone. If the seller is
on either list, the agent may only call the seller with inquiries on behalf of
future prospective buyers - not to solicit the listing. In this case,
broker and or agents must be very careful to discuss only their buyer client's
interest in viewing/purchasing the property. These restrictions apply to
telephone solicitation: broker and/or agents may solicit FSBO listings in person
without restriction.
OPEN
HOUSE SIGN-IN SHEETS
All Ohio Broker Direct, LLC broker and/or agents open house sign-in sheets must
have a space next to the prospective buyer's name for their telephone number and
a request for permission to contact them by phone. The sign-in sheets must
be completed by the prospective buyer.
Even
if the prospective buyer's phone number is listed on the National Do Not Call
Registry or the company's do-not-call list, a Ohio Broker Direct, LLC broker
and/or agents may contact them IF the agent has obtained this express written
permission to call the prospect's residence.
TELEMARKETING
CALLS OUTSIDE THE MARKET AREA
If a Ohio Broker Direct, LLC broker and/or agent wishes to make a telemarketing
call to a residence whose area code is not one of the area codes on the company
no-call list, the agent must first research the number on the FTC web site to
determine whether the phone number is on the National Do Not Call Registry.
Ohio Broker Direct, LLC broker and/or agents are prohibited from calling any
phone number listed on the National Do Not Call Registry.
FAX
SOLICITATIONS
Ohio Broker Direct, LLC broker and/or agents must not transmit a solicitation or
advertisement to a telephone facsimile machine of a business or a residential
consumer unless we have an established business relationship with the recipient
of the transmission. We may only transmit facsimile solicitations or
advertisement to recipients who have given our Company a written consent
authorizing such transmissions and indicating the recipient's facsimile number.
When we are authorized to send facsimile solicitations or advertisements, our
facsimile machine must clearly mark the date and the time the transmission
was sent and the Company's name and telephone number of the sending machine.
COPIES
OF POLICY
You must mail a copy of this policy to any residential consumer who requests it,
within 30 days.
VIOLATIONS
Any violation or suspected violation of the Do Not Call Registry regulations, of
other laws and regulations of the Company's Telemarketing Policy must be
immediately reported to the Company's Principal Broker. If an agent
receives a citation or notice of violation, the agent must immediately report
the citation or violation to the Company's Principal Broker.
FINES
If the Company is fined because of a violation by an agent of the National Do
Not Call Registry rules, of any other law or regulation applicable to
telemarketing calls or of this policy, the agent will be responsible for payment
of any and all fines and/or penalties and shall forfeit any commissions due or
that become due until either the fine is paid or the Company is reimbursed.
Please Contact:
Joan Elflein
Broker / Owner
614.989.7215 direct
888.447.2875 fax